Terms of Service

1. Agreement

These Terms govern your access to and use of Agentic Fabriq ("AF"). By using AF, you agree to these Terms.

2. Services & Accounts

AF provides APIs, SDKs, and a dashboard to connect third-party services (such as Google Workspace, Slack, Notion, and others) so your apps and AI agents can access user-approved data. You're responsible for your account credentials, configurations, and end-user disclosures in your product.

Where you use AF to let your own customers or users ("End Users") connect their third-party accounts to your product, you are the party responsible to those End Users and to the third-party provider for how your product uses the data obtained. AF is your processor and integration layer and does not have a direct relationship with your End Users.

3. Customer Data & Privacy

"Customer Data" includes data you or your end users provide to AF and data AF accesses via third-party APIs on your behalf. AF processes Customer Data solely to provide the Services, in accordance with our Privacy Policy and applicable third-party terms.

4. Third-Party Data & Scopes

You control which third-party services and scopes/capabilities are requested. AF recommends least-privilege scope requests and supports per-feature incremental authorization. If you enable write/modify scopes, you are responsible for ensuring appropriate notices, approvals, and testing.

Data obtained from a third-party provider through the Services is subject to that provider's developer terms and data policies in addition to these Terms. You will use such data only for the purposes the authorizing user approved, in the user-facing features of your product, and not for any other purpose. Where a provider publishes data-use restrictions (for Google, the Google API Services User Data Policy including its Limited Use requirements), you will comply with them as if they were set out in these Terms.

5. Shared Provider Applications

5.1 Definitions. A "Shared App" is an OAuth client or developer application that AF has registered with a third-party provider in AF's own name and makes available for your End Users' connections, so that the provider's consent screen identifies Agentic Fabriq. A "Customer App" is such an application registered in your name and configured in AF for your organization.

5.2 Eligibility. Shared Apps are available only to organizations on a paid plan, and only for the scopes AF designates as eligible in the dashboard. Scopes a provider classifies as restricted (for Google, this includes all Gmail scopes and full Google Drive access) are never requested through a Shared App; connections that need them must use a Customer App. AF may change the eligible plans and scopes on 30 days' notice, or sooner where a provider requires it.

5.3 Attestation. Before your organization first uses a Shared App, a person authorized to bind your organization must accept the Shared App Attestation presented in the dashboard. AF records the accepting user, the time, and the version accepted. Acceptance is a condition of using any Shared App and binds your organization to this Section 5 for as long as any connection on a Shared App exists. One acceptance covers every provider and every tool of a provider that your organization chooses to run on a Shared App, whether that choice is made for a provider as a whole or tool by tool, and it continues to apply to those tools even where other tools of the same provider run on a Customer App.

5.4 Your obligations. When any of your End Users' connections use a Shared App, you will:

• comply with the provider's developer terms and data policies as if you were the developer of record, including for Google the API Services User Data Policy and its Limited Use requirements;
• use data obtained through the Shared App only to provide or improve the user-facing features of your product that the End User authorized, and not sell it, use it for advertising, use it to train or improve machine-learning models, or transfer it to any third party except as needed to provide those features, to comply with law, or in a merger or acquisition with the same protections continuing;
• not allow humans to read that data except with the End User's affirmative consent, for security or abuse investigation, to comply with law, or for internal operations where the data has been aggregated or de-identified;
• present your End Users with accurate notices about your product's use of their data and obtain any consents the provider or applicable law requires;
• delete data obtained through the Shared App for an End User within 30 days after that End User disconnects or requests deletion, unless retention is required by law;
• protect that data with security measures appropriate to its sensitivity;
• notify AF at support@agenticfabriq.com within 72 hours of any security incident affecting that data, and within 2 business days of any inquiry from the provider about your use of it;
• cooperate with any review, audit, or inquiry by the provider or by AF, and produce the records requested within 5 business days;
• not misrepresent your relationship with AF or the provider in your product, your consent flows, or your communications with End Users.

5.5 Suspension and withdrawal. AF may suspend your organization's access to any Shared App, for one provider or all providers, immediately and with or without notice, where AF reasonably believes you have breached this Section 5 or the provider's policies, where the provider raises a complaint or inquiry about your use, or where continued access would put AF's standing with the provider at risk. AF may also require you to migrate affected connections to a Customer App within a stated period. Suspension of Shared App access does not terminate these Terms; your other use of the Services continues, and AF will tell you the reason and what is needed to restore access where it is permitted to do so.

5.6 Records. AF keeps metadata about each action taken through a Shared App (the organization, the application, the provider, the operation, the time, and the outcome, but not content). You authorize AF to provide such records to the provider in response to its inquiry about your use.

5.7 Customer Apps. Where a connection uses a Customer App, your obligations to the provider arise directly from your own registration with it. Section 4 continues to apply.

6. Security

AF stores long-lived tokens in a dedicated vault, encrypts data in transit and at rest, and maintains audit logs of external calls. You are responsible for securing your OAuth client credentials and following our SDK guidelines.

7. Availability & Changes

We strive for high availability but do not guarantee uninterrupted service. We may modify or discontinue features with notice. Material changes will be communicated in advance where feasible.

8. Fees

If fees apply, they will be specified in an order form or plan. Unpaid fees may result in suspension after notice.

9. Acceptable Use

You will not:

• Violate laws or third-party rights
• Attempt to bypass security or rate limits
• Misrepresent your identity or scope of access
• Resell AF without permission
• Use AF to build a competing connectivity product by copying non-public code or documentation
• Use AF to access data you are not authorized to view
• Use data obtained through the Services for any purpose beyond what the authorizing user approved, or in breach of a provider's data policies
• Use a Shared App other than as permitted by Section 5
• Store or transmit harmful, malicious, or unlawful content

Any violation of this section may result in immediate termination of your access. AF may instead suspend the affected part of the Services while it investigates.

10. Intellectual Property

AF owns the Services and documentation. You retain ownership of your apps, agents, and Customer Data. You grant AF a limited license to process Customer Data to provide the Services.

11. Confidentiality

Non-public information exchanged between the parties must be protected and used only to support the relationship.

12. Data Processing & Sub-processors

AF may use sub-processors to deliver the Services; we remain responsible for their performance. Upon request, we will provide a current list of sub-processors and notify you of material changes as required by applicable law.

13. Term & Termination

Either party may terminate for convenience with notice. Upon termination, AF will revoke tokens and delete cached content as described in the Privacy Policy; you are responsible for exporting any needed data beforehand. A suspension under Section 5.5 or Section 9 is not a termination and does not start a notice period.

14. Disclaimers

The Services are provided "as is." To the extent permitted by law, AF disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the maximum extent permitted by law, AF is not liable for:

• Indirect, incidental, or consequential damages
• Loss of data, profits, or business opportunities
• Damages arising from actions taken by AI agents configured by the user
• The performance of third-party systems

Our total liability will not exceed the amounts paid for use of AF in the 12 months preceding the claim.

16. Indemnification

You will indemnify AF against third-party claims arising from (a) your use of the Services in violation of these Terms, law, or third-party terms; (b) your app's misuse of data accessed via AF; or (c) any action a third-party provider takes against AF, including suspension or loss of AF's application, verification, or API access, caused by your use of a Shared App or your breach of Section 4 or Section 5.

17. Governing Law; Venue

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Courts located in Delaware will have exclusive jurisdiction.

18. Changes to Terms

We may update these Terms; continued use of the Services after updates constitutes acceptance.

Contact

For questions or support, contact us at: support@agenticfabriq.com