Can this sit in front of core systems without re-platforming?

Yes. Fabriq drops in as a policy layer between agents and the cores, CRMs, and payment rails you already operate. The systems themselves are untouched; every agent action against them is evaluated against your limits and separation rules first.

Can limits differ per employee and per customer?

Yes — both at once. Policy resolves from the acting employee’s authority and the authenticated customer’s session together, so a branch assistant, a payment agent, and a service copilot each operate within exactly the boundaries that pairing allows.

How is customer isolation enforced?

Access is tied to the authenticated customer session. The agent reads that customer’s accounts and history for the duration of the interaction, and its reach ends when the session does — there is no standing credential that spans the book.

Does sign-in run through our identity provider?

Yes — Okta and OIDC-compatible providers plug straight in, so bankers use the access they already have and agents operate under those identities.

What evidence exists after an incident?

One trail across every agent and system: who asked, which agent acted, what it touched, and the verdict — filterable and exportable for your review.

Can sensitive actions be held for approval?

Yes — reads can flow while account changes and money movement hold for human sign-off, controlled per employee and per action.

Industry · Banking

Keep autonomous banking workflows within customer and transaction boundaries

Control agents across accounts, lending, payments, branch operations, and customer service.

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The landscape

Banking agents may retrieve account information, investigate transactions, collect loan documents, recommend products, or initiate operational changes. These workflows require precise distinctions between viewing, recommending, initiating, and approving.

Most integrations don’t make those distinctions. The credential that lets an agent look up a balance is often the same one that could move money — and the difference between the two is a prompt.

Agentic Fabriq draws those lines per request: what this agent may see, suggest, start, or approve — for this employee and this customer.

Live workflow

See a real workflow, governed

Every agent below carries its own identity and acts for a real user. Watch every tool call route through Fabriq — then edit the workflow yourself.

An agent collects and verifies onboarding documents against KYC checks, filing everything to the applicant's record and escalating exceptions to a human reviewer.

agent: kyc-bot-01

Application submittedonboarding portal

KYC Agentkyc-bot-01 · for: onboarding@meridianbank.com

Agentic Fabriqidentity · policy · audit

Internal APIrun KYC checks

Document Vaultfile documents

Slackescalate exceptions

Drag nodes, draw connections, add tools — every agent action routes through Fabriq. Try wiring the agent straight to a tool.

The stakes

Industry challenges

01Viewing, recommending, initiating, and approving are different powers — most integrations grant all four at once.
02A service bot with broad account access is one confused conversation away from reading the wrong customer.
03Payment automation that lives outside your limit checks can move money faster than supervision can catch it.
04An adverse action taken by automation, with no decision record, becomes an examiner finding.

Capabilities

How Fabriq helps banks

Restrict agents to the authenticated customer and relevant accounts.The session defines the boundary: the agent serves the customer in front of it and cannot browse the broader book.

Enforce transaction amount, destination, channel, and risk limits.Limits are evaluated per transaction against policy, so an agent can prepare a payment but never push one past its ceiling.

Separate payment initiation from approval.Initiation and release run under distinct authority, preserving the four-eyes principle automation tends to erode.

Limit lending agents to approved data and permitted decision-support roles.Lending agents gather, validate, and summarize; credit decisions stay with authorized underwriters and approved models.

Require review before adverse, high-value, or exceptional actions.Anything adverse to a customer or outside normal bounds pauses for a person with the authority to decide it.

Preserve the user, agent, policy, and approval behind each action.Every account action carries its full context, ready for supervisor review or a customer dispute.

In practice

Featured workflows

logged

Customer-service agents with account-specific access.

Access follows the authenticated session, so the agent reads the caller’s accounts and nothing else.

logged

Loan-origination agents that collect and validate documents without making unauthorized credit decisions.

The agent accelerates the file; the credit decision remains with underwriters, enforced by role rather than convention.

scope: scoped access

Fraud-investigation agents restricted to assigned cases.

Per-case access keeps investigations separate and clean, with no bleed between customers under review.

logged

Treasury and payment agents governed by account and amount limits.

Payment preparation runs within allow-listed accounts and ceilings, with release held for authorized staff.

logged

Branch-assistance agents that operate under the employee’s authority.

The branch employee’s own permissions cap what the assistant can do, teller to manager alike.

Core value

Faster banking operations without weakening customer isolation, transaction controls, or supervisor accountability.

Questions

Keep autonomous banking workflows within customer and transaction boundaries

See a real workflow, governed

Industry challenges

How Fabriq helps banks

Featured workflows

Common questions