Department · Operations

Control the actions behind end-to-end automation

Coordinate agents across business processes while preserving ownership, limits, and approvals.

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The problem

Operational workflows rarely stay inside one system. A single agent may read a request, query inventory, contact a vendor, update an order, create a ticket, and notify a customer.

Each individual action may appear legitimate, but the complete workflow can cross ownership boundaries and create unintended consequences. Static application permissions cannot express the full business process.

Agentic Fabriq governs actions across the entire workflow.

The stakes

Why this is hard today

  1. 01One workflow touches inventory, vendors, orders, tickets, and customer emails — and no single system sees all of it.
  2. 02Every step looks fine on its own; it’s the combination that crosses a budget line or an ownership boundary.
  3. 03App-by-app permissions can’t say “approved vendors only, under budget, for this facility.”
  4. 04When an automated process goes wrong, untangling what happened across five systems takes days.
Capabilities

How Fabriq helps operations teams

Define the systems, resources, and actions available at each workflow stage.A stage-aware policy means the vendor-research step cannot place orders and the ordering step cannot rewrite vendor data.
Carry each user’s authority across every application in the workflow.The requester’s authority travels with the workflow, so each system sees the real initiator, not a super-user integration.
Require approval at financial, contractual, safety, or customer-impacting checkpoints.Checkpoints are declared once and enforced everywhere the workflow runs, regardless of which agent reaches them.
Restrict agents by facility, geography, business unit, vendor, or process.Operational boundaries become access boundaries — an agent for one plant or region ends there.
Coordinate specialist agents without losing the hand-off trail.Hand-offs between research, risk, and purchasing agents keep the original authority and its limits attached.
Stop or contain a workflow when conditions fall outside policy.A failed check pauses the chain mid-flight instead of letting later steps compound the problem.
Review the full sequence behind an operational outcome.The complete cross-system sequence reads as one record, from triggering request to final action.
In practice

Example workflows

approval: human approval

A vendor-onboarding agent that gathers documents but requires approval before activating the vendor.

Document gathering runs autonomously; vendor activation — the step with financial consequences — waits for a person.

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An order-exception agent that reroutes shipments within defined cost limits.

Rerouting authority is bounded by cost ceilings, so the fix for one exception cannot create a bigger one.

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A facilities agent that creates work orders but cannot authorize regulated maintenance.

Work orders open freely while regulated maintenance authorization stays with certified humans.

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A procurement workflow that passes bounded tasks between research, risk, and purchasing agents.

Each specialist agent receives only its slice of the process, and the hand-off trail ties the slices together.

Business value

Scalable cross-system automation without giving a single agent unchecked authority over the entire process.

Questions

Common questions

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