Industry · Healthcare

Govern AI agents around patient care and sensitive health data

Limit agents to the right patient, purpose, care team, and clinical action.

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The landscape

Healthcare agents may assist with scheduling, clinical documentation, patient communication, coding, prior authorization, and care coordination. Access cannot be based only on whether someone works for the organization—it must account for the patient relationship, purpose of use, role, and workflow.

The same agent may be genuinely helpful to a nurse, a scheduler, and a biller — but each of them is entitled to a different slice of the record, and the system has to know the difference.

Agentic Fabriq resolves every request against the patient relationship, the purpose, and the person asking — so automation moves faster without widening who sees what.

The stakes

Industry challenges

  1. 01Working at the hospital isn’t a reason to see a chart — but most integrations can’t tell a care team from an org chart.
  2. 02A helpful assistant with organization-wide record access is one prompt away from a reportable breach.
  3. 03A scheduling bot on the same integration as clinical tools quietly inherits clinical access.
  4. 04Accounting for what was disclosed, to whom, and why is nearly impossible across agent-driven workflows.
Capabilities

How Fabriq helps healthcare organizations

Restrict agents to patients associated with the active encounter, assignment, or approved workflow.The patient relationship, not employment, grants access — the agent reaches the chart in front of it and no others.
Differentiate treatment, payment, operations, research, and administrative access.Purpose-of-use is part of every access decision, so the same record answers differently depending on why it is asked for.
Limit which portions of a record an agent can retrieve or disclose.Segment-level scoping keeps sensitive portions of the chart out of workflows that have no need for them.
Require clinician approval before orders, diagnoses, prescriptions, or patient-facing advice.Anything clinical that reaches a patient or a chart passes through a licensed clinician first.
Prevent an administrative agent from inheriting clinical access.Scheduling and billing agents work from demographic and coverage data without a path into clinical records.
Record which person, agent, source data, and approval contributed to an action.Every action carries an accounting of who and what was involved — disclosure-ready by construction.
In practice

Featured workflows

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Clinical documentation

Documentation agents draft from the active encounter, and notes enter the chart under the clinician’s review and signature.

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Patient intake

Intake agents collect and verify one patient’s information at a time, limited to that registration.

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Scheduling

Scheduling runs on demographics and availability, with no clinical record access attached.

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Revenue cycle

Billing and coding agents read the minimum necessary for the claim, with payment-purpose access recorded as such.

approval: human approval

Prior authorization

Authorization agents assemble the request from the patient’s own records, and payer submission holds for staff approval.

scope: scoped access

Care coordination

Coordination agents work across the care team for their assigned patients, within each member’s role-based scope.

approval: human approval

Research data access

Research use runs under its own purpose and approval, separated from treatment and operations access.

Core value

Greater healthcare automation without giving agents blanket access to patient records or clinical authority.

Questions

Common questions

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