Insighto

Delete Billing Plan By Id via DELETE /api/v1/agency/billing/{billing_plan_id}

Delete an agency by its id. Owner only. via DELETE /api/v1/agency/{agency_id}

Remove a staff member. Owner or admin (cannot remove owner). via DELETE /api/v1/agency/{agency_id}/staff/{user_id}

Cancel a pending invite. Owner or admin only. via DELETE /api/v1/agency/{agency_id}/staff/invite/{invite_id}

Delete Assistant By Id via DELETE /api/v1/assistant/{assistant_id}

Delete Pool via DELETE /api/v1/calendar_pool/{pool_id}

Remove Member via DELETE /api/v1/calendar_pool/{pool_id}/members/{member_id}

Delete an form by its id via DELETE /api/v1/campaign/{campaign_id}

Delete an campaign_contact by its id via DELETE /api/v1/campaign_contact/{campaign_contact_id}

Delete an capturedform by its id via DELETE /api/v1/capturedform/{capturedform_id}

Delete forms in bulk via DELETE /api/v1/capturedform/multiple

Delete a channel by its id via DELETE /api/v1/channel/{channel_id}

Delete a twilio auth by its id via DELETE /api/v1/channel/twilio/{twilio_auth_id}

Delete an contact by its id via DELETE /api/v1/contact/{contact_id}

Delete an Contact Custom Field by its id via DELETE /api/v1/contact_custom_field/{contact_custom_field_id}

Delete contacts in bulk via DELETE /api/v1/contact/multiple

Delete an contact_sync_log by its id via DELETE /api/v1/contact_sync_log/{contact_sync_log_id}

Delete conversation and its chat history by its id via DELETE /api/v1/conversation/{conversation_id}

Delete an conversation_flow by its id via DELETE /api/v1/conversation_flow/{conversation_flow_id}

Delete conversations in bulk via DELETE /api/v1/conversation/multiple

Deletes a datasource by its id via DELETE /api/v1/datasource/{datasource_id}

Linked Assitant Deletes a datasource by its via DELETE /api/v1/datasource/{datasource_id}/assistant/{assistant_id}

Deletes a datasource file by its id via DELETE /api/v1/datasource/datasourcefile/{datasourcefile_id}

Delete an form by its id via DELETE /api/v1/form/{form_id}

Delete forms in bulk via DELETE /api/v1/form/multiple

Delete an intent by its id via DELETE /api/v1/intent/{intent_id}

Delete an link_tag_entity by its id via DELETE /api/v1/link_tag_entity/{link_tag_entity_id}

Delete an webhook by its id via DELETE /api/v1/outbound_webhook/{webhook_id}

Delete an prompt by its id via DELETE /api/v1/prompt/{prompt_id}

Delete Provider by its id via DELETE /api/v1/provider/{provider_id}

Delete an tag by its id via DELETE /api/v1/tag/{tag_id}

Delete an tool by its id via DELETE /api/v1/tool/{tool_id}

To delete a link between tool and user via DELETE /api/v1/tool/{tool_id}/LinkToolUser

Delete tool_function_invoke_log by its id via DELETE /api/v1/tool_function_invoke_log/{tool_function_invoke_log_id}

To delete a link between tool and user via DELETE /api/v1/tool/ToolUser/{tool_user_id}

Delete an toolfunction by its id via DELETE /api/v1/toolfunction/{toolfunction_id}

Delete an userwhatsapp by its id via DELETE /api/v1/user/{userwhatsapp_id}/UserWhatsApp

Remove Agent via DELETE /api/v1/user/remove_agent/{agent_id}

Unregister FCM device token via DELETE /api/v1/users/me/device_token/{token}

Delete a widget by its id via DELETE /api/v1/widget/{widget_id}

Delete Workflow via DELETE /api/v1/workflow/{workflow_id}

Summary metrics for the agency for the current calendar month. via GET /api/v1/agency/analytics/{agency_id}/overview

Subaccount breakdown: each user with their plan and credit utilization. via GET /api/v1/agency/analytics/{agency_id}/subaccounts

Usage timeseries for the agency. Granularity: daily or monthly. Defaults: daily → last 30 days; monthly → last 12 months. via GET /api/v1/agency/analytics/{agency_id}/timeseries

Get the agency users via GET /api/v1/agency/billing/{agency_id}/billing_plan/list

Agency Check Stripe Webhook via GET /api/v1/agency/billing/{agency_id}/check_stripe_webhook

Get Agency All Billing Options via GET /api/v1/agency/billing/{agency_id}/get_all_billing_options

Get Agency Stripe Billing Plans via GET /api/v1/agency/billing/{agency_id}/get_stripe_billing_plans. Insighto declares no credential requirement on this operation; it answers without one.

Agency Setup Stripe Webhook via GET /api/v1/agency/billing/{agency_id}/setup_stripe_webhook

Get Agency Billing Plan via GET /api/v1/agency/billing/{billing_plan_id}

To be used by Agency admins only. Changes the billing plan of subaccount. - **agency_id**: the agency ID under which the subaccount is created - **subaccount_user_id**: the user ID for which the billing refresh has to be performed - **new_billing_plan_id**: billing_plan_id for the new plan via GET /api/v1/agency/billing/subaccount/change_billing_plan

To be used by Agency admins only. Refreshes the credits of your subaccounts with an optional field to set the next billing date. - **agency_id**: the agency ID under which the subaccount is created - **subaccount_user_id**: the user ID for which the billing refresh has to be performed - **next_billing_cycle_in_months**: sets the next refresh date for the user. default = as per the billing plan via GET /api/v1/agency/billing/subaccount/refresh_billing_cycle

Gets an agency by its id via GET /api/v1/agency/{agency_id}

Get the branding of an agency by its ID. via GET /api/v1/agency/{agency_id}/branding. Insighto declares no credential requirement on this operation; it answers without one.

Get the status if ready to go via GET /api/v1/agency/{agency_id}/checklist

Get the agency users via GET /api/v1/agency/{agency_id}/list_users

List current staff members and pending invites. Owner or admin only. via GET /api/v1/agency/{agency_id}/staff

Get Agency Details via GET /api/v1/agency/get_my_details. Insighto declares no credential requirement on this operation; it answers without one.

Retrieve all Agency via GET /api/v1/agency/list

Returns every agency the caller has access to: - agencies they own (created_by_id = current_user.id) - agencies where they are staff (role in admin/member/viewer via LinkOrgUser) Each entry includes the caller's role. via GET /api/v1/agency/my_agencies

Retrieve assistants. via GET /api/v1/assistant

Gets an assistant by its id via GET /api/v1/assistant/{assistant_id}

Retrieve data sources. Requires admin or manager role Required roles: - admin - manager via GET /api/v1/assistant/{assistant_id}/data_sources

Retrieve intents linked to the assistant via GET /api/v1/assistant/{assistant_id}/intents

Retrieve widgets attached to the assistant via GET /api/v1/assistant/{assistant_id}/widgets

List calendar pools scoped to the active team or personal. via GET /api/v1/calendar_pool

Get Pool via GET /api/v1/calendar_pool/{pool_id}

Merged availability across all active pool members. via GET /api/v1/calendar_pool/{pool_id}/available_slots

List Members via GET /api/v1/calendar_pool/{pool_id}/members

Gets an campaign contact by its id via GET /api/v1/campaign_contact/{campaign_contact_id}

Retrieve contacts via GET /api/v1/campaign_contact/list/{campaign_id}

Gets an campaign by its id via GET /api/v1/campaign/get/{campaign_id}

Retrieve Campaigns. Scoped to the active team (X-Team-Id header) when set, otherwise personal. via GET /api/v1/campaign/list

Gets an captured form by its form_id via GET /api/v1/capturedform/{form_id}

Retrieve Captured Intents. via GET /api/v1/capturedintent

Gets a channel by its id via GET /api/v1/channel/{channel_id}

Retrieve list of channel via GET /api/v1/channel/list

Gets a twilio auth by its id via GET /api/v1/channel/twilio/{twilio_auth_id}

Retrieve twilio phone numbers via GET /api/v1/channel/twilio/{twilio_auth_id}/phone_numbers

Retrieve twilio auth via GET /api/v1/channel/twilio/list

Retrieve Contact. Scoped to the active team (X-Team-Id header) when set, otherwise personal. via GET /api/v1/contact

Gets an contact by its id via GET /api/v1/contact/{contact_id}

Gets an Contact Custom field by its id via GET /api/v1/contact_custom_field/{contact_custom_field_id}

Retrieve Contact Custom Field via GET /api/v1/contact_custom_field/list

Retrieve Contact_sync_log via GET /api/v1/contact_sync_log/list

Gets the list of conversations for assistant_id filter by daterange in descending order via GET /api/v1/conversation

Get the list of Conversations linked to a **contact_id** via GET /api/v1/conversation/by-contact/{contact_id}

Gets the conversation by its id via GET /api/v1/conversation/{conversation_id}

Get a complete transcript of a given **conversation_id** via GET /api/v1/conversation/{conversation_id}/transcript

Gets an conversation_flow by its id via GET /api/v1/conversation_flow/{conversation_flow_id}

Retrieve conversation flows. Scoped to the active team (X-Team-Id header) when set, otherwise personal. via GET /api/v1/conversation_flow/list

Retrieve data sources. Requires admin or manager role Required roles: - admin - manager via GET /api/v1/datasource

Gets a datasource by its id via GET /api/v1/datasource/{datasource_id}

Gets assistants for a given datasource via GET /api/v1/datasource/{datasource_id}/assistants

Gets datasourcefiles for a given datasource via GET /api/v1/datasource/{datasource_id}/data_source_files

Gets an form by its id via GET /api/v1/form/{form_id}

Retrieve forms. Scoped to the active team (X-Team-Id header) when set, otherwise personal. via GET /api/v1/form/list

Gets an intent by its id via GET /api/v1/intent/{intent_id}

Retrieve intents with connected metadata. Scoped to the active team (X-Team-Id header) when set, otherwise personal. via GET /api/v1/intent/get_my_details

Retrieve intents (both user & system). Scoped to the active team (X-Team-Id header) when set, otherwise personal. via GET /api/v1/intent/list

Retrieve intents. via GET /api/v1/intent/list_system

Gets an link_tag_entity by its id via GET /api/v1/link_tag_entity/{link_tag_entity_id}. Note: Insighto's own router serves GET /api/v1/link_tag_entity/{id} with its list-entities-by-tag handler (measured 2026-09-08: any id at this address answers the paginated {items, total, page, size} envelope), so this call returns the entities linked to the given id interpreted as a tag id rather than a single link_tag_entity row.

Gets an link_tag_entity by it tag_id via GET /api/v1/link_tag_entity/{tag_id}

return tags linked to an entity via GET /api/v1/link_tag_entity/entity/get_tags

Retrieve link tag entity via GET /api/v1/link_tag_entity/list

search entites by tag via GET /api/v1/link_tag_entity/search/entities

Returns the list of approved WhatsApp message templates for a given widget. Proxies to the Meta Graph API so the frontend never needs the access token. via GET /api/v1/messaging/whatsapp/templates

Gets an webhook by its id via GET /api/v1/outbound_webhook/{webhook_id}

Retrieve webhook log via GET /api/v1/outbound_webhook/{webhook_id}/logs

Retrieve webhook via GET /api/v1/outbound_webhook/list

Gets an webhook log by its id via GET /api/v1/outbound_webhook/WebhookLog/{webhooklog_id}

Retrieve prompts. Scoped to the active team (X-Team-Id header) when set, otherwise personal. via GET /api/v1/prompt

Gets an prompt by its id via GET /api/v1/prompt/{prompt_id}

Gets Provider by its id via GET /api/v1/provider/{provider_id}

Retrieve Provider via GET /api/v1/provider/list

Retrieve Provider via GET /api/v1/provider/list/by_provider

Gets an tag by its id via GET /api/v1/tag/{tag_id}

Retrieve tag via GET /api/v1/tag/list

search tags by substring via GET /api/v1/tag/search/tags

Gets an tool by its id via GET /api/v1/tool/{tool_id}

Retrieve linked tool and user via GET /api/v1/tool/{tool_id}/LinkToolUser

Retrieve all ToolFunction via GET /api/v1/tool/{tool_id}/tool_function/list

Gets tool_function_invoke_log by its id via GET /api/v1/tool_function_invoke_log/{tool_function_invoke_log_id}

Retrieve ToolFunctionInvokeLog via GET /api/v1/tool_function_invoke_log/list

Retrieve a single tool_user via GET /api/v1/tool/LinkToolUser/{tool_user_id}

Retrieve linked tooluser via GET /api/v1/tool/LinkToolUser/list

Retrieve tools. Scoped to the active team (X-Team-Id header) when set, otherwise personal. via GET /api/v1/tool/list

Conversation Sync Tools via GET /api/v1/tool/tools/conversation_sync/list

Gets an toolfunction by its id via GET /api/v1/toolfunction/{toolfunction_id}

Retrieve all ToolFunction via GET /api/v1/toolfunction/list

Gets my user profile information via GET /api/v1/user

Gets an userwhatsapp by its id via GET /api/v1/user/{userwhatsapp_id}/UserWhatsApp

Get Agent List via GET /api/v1/user/get_agent_list/

Linked Assistants With Agent via GET /api/v1/user/linked_assistants_with_agent/

Retrieve all Userwhatsapp via GET /api/v1/user/list/UserWhatsApp

Retrieve user_daily_usages aggregation via GET /api/v1/user_usage/user_daily_usages

Retrieve user_monthly_usages aggregation for the last 12 months. via GET /api/v1/user_usage/user_monthly_usages

Retrieve list of user custom voice via GET /api/v1/voice

Get Supported Languages via GET /api/v1/voice/languages

Sync Voicetts By Provider Id via GET /api/v1/voice/sync_by_provider_id

Syncing Providers via GET /api/v1/voice/syncing_providers. Insighto declares no credential requirement on this operation; it answers without one.

Get Voice Preview via GET /api/v1/voice/voice_preview

Returns the list of all enabled for both system & owned voices via GET /api/v1/voice/voices

Get Speechtotext List via GET /api/v1/voice/voicestt

Retrieve data sources. Requires admin or manager role via GET /api/v1/widget

Gets a widget by its id via GET /api/v1/widget/{widget_id}

List Workflows via GET /api/v1/workflow

Get Workflow via GET /api/v1/workflow/{workflow_id}

List Runs via GET /api/v1/workflow/{workflow_id}/runs

Get Run via GET /api/v1/workflow/{workflow_id}/runs/{run_id}

To disconnect an active call via PATCH /api/v1/call/disconnect/{conversation_id}

Pause or resume AI for a conversation. When paused the AI will not respond to incoming messages — the agent replies directly via the send message endpoint. via PATCH /api/v1/conversation/{conversation_id}/pause

Change Status Voicetts via PATCH /api/v1/voice/change_status/{voicetts_id}

Create a new agency via POST /api/v1/agency

Create a new billing plan for the agency via POST /api/v1/agency/billing/{agency_id}/billing_plan

Invite a user as agency staff. Owner or admin only. via POST /api/v1/agency/{agency_id}/staff/invite

Resend a pending staff invite email. Owner or admin only. via POST /api/v1/agency/{agency_id}/staff/invite/{invite_id}/resend

Accept a staff invite using the token from the invite email. via POST /api/v1/agency/staff/accept_invite

Create a new assistant via POST /api/v1/assistant

add an existing data source to an assistant via POST /api/v1/assistant/{assistant_id}/data_source/{datasource_id}

add an intent to an assistant via POST /api/v1/assistant/{assistant_id}/intent/{intent_id}

Create Pool via POST /api/v1/calendar_pool

Pick a member by strategy and book on their calendar. Body: {appointment_date: YYYY-MM-DD, appointment_time: HH:MM, email?, phone?} via POST /api/v1/calendar_pool/{pool_id}/book

Add Member via POST /api/v1/calendar_pool/{pool_id}/members

To make an outbound call to a given telephone number via POST /api/v1/call/{widget_id}

To initiate calls to a list of contacts in bulk via POST /api/v1/call/{widget_id}/contacts

Create a new campaign_contact via POST /api/v1/campaign_contact

Update or add ALL campaign contacts for the given campaign ID. via POST /api/v1/campaign_contact/{campaign_id}/contacts

Create a new campaign via POST /api/v1/campaign/create

Run Campaign via POST /api/v1/campaign/run/{widget_id}

Create a new twilio auth via POST /api/v1/channel/twilio

Create a new Contact Custom Field via POST /api/v1/contact_custom_field

Upsert a contact using email or phone number. - **phone_number**: phone number of the contact including the country code. For ex: 16501111234 - **email**: email address of the contact. via POST /api/v1/contact/upsert

Close a conversation. Sets is_closed=true so the next inbound message starts a fresh conversation. Also re-enables AI (clears ai_paused). via POST /api/v1/conversation/{conversation_id}/close

Create new conversation_flow via POST /api/v1/conversation_flow

Create a new datasource via POST /api/v1/datasource

add a new file to a datasource via POST /api/v1/datasource/{datasource_id}/text_blob

Create a new form via POST /api/v1/form

Create a new intent via POST /api/v1/intent

Create a new link tag entity via POST /api/v1/link_tag_entity

To send a text message to a given telephone number or a contact - **widget_id**: Widget ID to be used for initiating the call. It must be connected to WhatsApp or SMS. - **to**: phone number of the recipient. should contain the country code. For ex: 16501111234 - **contact_id**: contact ID to whom the message is to be sent. (either to or contact_id must be given) - **message**: text message to be sent. - **start_new_conversation**: whether to start a new conversation or pick the latest. via POST /api/v1/messaging/{widget_id}

To send messages to a list of contacts in bulk - **widget_id**: Widget ID to be used for sending the message. It must be connected to WhatsApp or SMS. - **contact_ids**: list of contact IDs to whom the message is to be sent. - **message**: text message to be sent. - **start_new_conversation**: whether to start a new conversation or pick the latest. via POST /api/v1/messaging/{widget_id}/contacts

Create a new webhook via POST /api/v1/outbound_webhook

Get Pricing For User Endpoint via POST /api/v1/pricing

Create a new prompt via POST /api/v1/prompt

Create a new Provider via POST /api/v1/provider

Create a new tag via POST /api/v1/tag

Create a new tool via POST /api/v1/tool

Link Tool with User via POST /api/v1/tool/{tool_id}/LinkToolUser

Retrieve all the functions to a LinkToolUser via POST /api/v1/tool/LinkToolUser/bulk_list_functions

To execute a tool's static function and return the response via POST /api/v1/tool/ToolUser/{tool_user_id}/run_static_function

Create a toolfunction via POST /api/v1/toolfunction

Creates a new user with role agent Required roles: - admin via POST /api/v1/user/create_live_agent

Link Agent Assistants via POST /api/v1/user/link-agent-assistants/

Create new userwhatsapp via POST /api/v1/user/UserWhatsApp

Register FCM device token for push notifications via POST /api/v1/users/me/device_token

Create a new assistant via POST /api/v1/widget

Parse a free-form business description into a WizardConfig. The wizard sends the user's text from the Smart-Start landing screen here and uses the result to pre-fill every downstream step. Falls back to a 422 if the LLM response can't be parsed against the schema — the frontend then routes the user to the manual template-picker path. via POST /api/v1/wizard/parse-intent

Create Workflow via POST /api/v1/workflow

Run the workflow against the given trigger payload. Executes synchronously until the workflow either: - reaches an `end` node (status=done), - returns a wait directive (status=waiting; Celery resumes later — 5c), - or errors (status=failed). via POST /api/v1/workflow/{workflow_id}/trigger

Update Agency Billing By Id via PUT /api/v1/agency/billing/{billing_plan_id}

Update agency. Owner or admin only. via PUT /api/v1/agency/{agency_id}

Change a staff member's role. Owner only. via PUT /api/v1/agency/{agency_id}/staff/{user_id}/role

Update an Assistant via PUT /api/v1/assistant/{assistant_id}

Update Pool via PUT /api/v1/calendar_pool/{pool_id}

Update Member via PUT /api/v1/calendar_pool/{pool_id}/members/{member_id}

Update or add campaign contacts for the given campaign ID and list of contact IDs. via PUT /api/v1/campaign_contact/{campaign_id}

Update variable via PUT /api/v1/campaign/update/{campaign_id}

Update channel via PUT /api/v1/channel/{channel_id}

Update twilio auth via PUT /api/v1/channel/twilio/{twilio_auth_id}

Update contact via PUT /api/v1/contact/{contact_id}

Update Contact Custom Field via PUT /api/v1/contact_custom_field/{contact_custom_field_id}

Update conversation_flow via PUT /api/v1/conversation_flow/{conversation_flow_id}

Update variable via PUT /api/v1/form/{form_id}

Update link_tag_entity via PUT /api/v1/link_tag_entity/{link_tag_entity_id}

Update Webhook via PUT /api/v1/outbound_webhook/{webhook_id}

Update Prompt via PUT /api/v1/prompt/{prompt_id}

Update Provider via PUT /api/v1/provider/{provider_id}

Update tag via PUT /api/v1/tag/{tag_id}

update link tool user via PUT /api/v1/tool/{link_tool_user_id}/LinkToolUser

Update Tool via PUT /api/v1/tool/{tool_id}

Update toolfunction via PUT /api/v1/toolfunction/{toolfunction_id}

Update the User Profile via PUT /api/v1/user/{user_id}

Update userwhatsapp via PUT /api/v1/user/{userwhatsapp_id}/UserWhatsApp

Update a Widget via PUT /api/v1/widget/{widget_id}

Update Workflow via PUT /api/v1/workflow/{workflow_id}